We ship using Canada Post. We try to ship orders the working day after we receive them. In Quebec you can expect delivery within one or two days. For the rest of Canada it's not usually more than a week. Your tracking number will automatically be emailed to you. If for any reason we foresee an unusual delay, we will let you know as soon as possible via email. Don't hesitate to contact us if you have any questions or concerns. 

We want you to be absolutely satisfied with your purchase. However, please note that due to the nature of wood, we cannot guarantee that the object you receive will perfectly resemble those in the images on our website. If you are unsatisfied with your purchase, we will exchange it, however you will be responsible for the associated shipping costs. For all returns and exchanges, the object must be in mint condition. If your purchase arrives damaged in any way please contact us imediately.